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SSO redirect loop after enabling SAML

#8
Source: emailFrom: omar8@umbrella.co.ukReceived: 3/1/2026, 8:56:36 PM
Users get stuck in a redirect loop.
Tenant: tenant-4
Omar

AI Triage

Category
Login/Auth
Severity
P2
Route
Support L2
Confidence
80%
Needs Review
Yes
Latency
6179ms
Model
deepseek-chat
Prompt Version
triage-v1
Forced Review — high_severity
Summary
  • SSO redirect loop after enabling SAML
  • Users stuck in redirect loop
  • Affects tenant-4
Missing Info
  • SAML provider details
  • Error logs or screenshots
  • Number of affected users
  • Steps to reproduce

Review Recorded

Action
overridden
Category
Login/Auth
Severity
P2
Route
Support L2
Reviewer
s.chen@fortivault.ai
Notes
Override applied after review; updated classification to match ownership.